What Is Informed Delivery and How Does It Work?

Informed Delivery provides a number of useful benefits:

• It acts as a delivery schedule and mail tracking system so users know what to expect in their mailbox without having to visit it. This helps people plan their day accordingly.
• Users can identify and discard unwanted mail like junk or promotional offers before it reaches their mailbox. This saves time and prevents clutter.
• If an important letter doesn’t arrive as scheduled, users can take action and contact the sender right away.
• Users can see if a bill payment or card delivery has been made on time. If not, they can follow up.
• Users can leave special instructions for postal carriers if they want an item held at a post office location.
• Digital copies of mailed items are archived for reference.
• Vulnerable users like the elderly or ill can monitor their mail safely without having to go outdoors.
• Anyone traveling long-term can keep tabs on their mail arriving at home.
• Businesses can track documents like incoming customer correspondence, payments, orders, and more.

Overall, Informed Delivery improves communication between the USPS and its customers. It provides transparency into the mail system and gives users more control over their deliveries.