Service & Innovation

Who is Presort

Presort opened on July 1, 1991, with a simple mission: to deliver alternative mailing solutions through excellent customer service, a commitment to quality, and dedication to innovation.

Back then, we were known as St. Louis Presort and we were operating out of a basement in historic Soulard, St. Louis. We’ve come a long way in the twenty-plus years that we’ve been in business. These days, we have a huge facility (including a 60,000-square foot warehouse), we employ 100 dedicated people, we process over 650,000 pieces of mail a day, and we are expanding beyond St. Louis. But throughout all of our growth, the four pillars of our business have remained unchanged: Solutions, Service, Quality, and Innovation.

Solutions

With more than 20 years in business and hundreds of years of combined experience, the St. Louis mailing services experts at Presort can handle any project you throw at us. We’ve worked hard to provide the most comprehensive mailing services around. All you have to know is what you want to do – we’ll handle the rest. From graphic design and printing to list services and just about any kind of mail sorting and fulfillment imaginable, Presort can manage your project from conception to completion.  If you want to communicate with your customers, Presort can help.

Service

At Presort, we believe that service is at the heart of every successful interaction. We begin by hiring excellent staff, treating them with respect and honesty, and empowering them to go the extra mile to make sure that our customers get the best possible experience. Every Presort client gets a dedicated Customer Service Representative who will follow a single job from start to finish, ensuring that every element comes together correctly.

Quality

The Presort commitment to quality is rooted in the idea that if something is worth doing, then it’s worth doing to the best of your ability. We train our employees well, we use the best equipment for the job, and we create and follow processes that keep us efficient and effective. And our hard work delivers results: Presort has received a perfect score (100%) on our last four external reviews from the United States Postal Service. The customers of our St. Louis mailing services deserve the best, and our dedicated Quality Assurance program helps us provide it.

Innovation

At Presort, our passion is mailing. Thinking outside the mailbox is what we do! We’ve got the insight, the experience, and the machinery to mail everything from pizza boxes to paper bags. But for us, innovation doesn’t end with exciting new ways to mail unconventional packages – the innovation that really matters to our clients is coming up with more efficient new ways to run our machines, or working with the local Postal Customer Council to address changes within the postal community and the United Stated Postal Service. At Presort, a St. Louis mailing services company, innovation doesn’t just mean coming up with new ideas that sound cool – it means consistently focusing on the new ideas that will benefit our customers businesses and bottom lines.

Due to confusion in their names, the staff of Slovak and Slovenian embassies meets once a month to exchange wrongly addressed mail.